Built by an MSP
owner
Who Has Been
There
I know the 70-hour weeks, the missed opportunities, and the feeling that you cannot scale. I know because I lived it — until I found a better way.
Sergey Poltev
Founder, MSPstaffer
MSP Titan Award
Finalist
IT Leader of the Year
Award Winner
Best IT Company
Annual Award
Forty Under 40
Recipient
Immigrant Entrepreneur
of the Year
THE JOURNEY
From one-man shop to award-winning MSPs — here is how it happened.
Started CapitalTek
Launched my first MSP in Ottawa, doing everything myself — sales, support, billing, and more.
Hit a Wall
Working 70+ hours a week with no growth. Something had to change.
Discovered Offshoring
Hired my first VA from the Philippines. Everything changed.
Rapid Growth
With the right support, both CapitalTek and Heartfelt IT started scaling.
MSPstaffer Born
Created MSPstaffer to help other MSP owners experience the same transformation.
"I was running my MSP pretty much by myself and I did not grow. Only after I started offshoring and hiring talent in the Philippines, it all made sense to me and I started growing."
Sergey Poltev
Founder, CapitalTek & HeartfeltIT
the proof
Two successful MSPs built with the same methodology we bring to MSPstaffer.
CapitalTek
MSP Client
Award-winning managed IT services in Ottawa, serving business across Canada.
Heartfelt IT
MSP Client
Compassionate IT support focused on healthcare and nonprofit organizations.
Ready to transform your msp?
Let us share what we have learned. Book a call with Sergey and discover how the right VA can change everything.
Dedicated virtual assistants for MSP operations. Built by MSP owners, for MSP owners.
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